Notebooks for iPhone Answers

steveguernsey

Restore notebooks from old backup

steveguernsey, October 24, 2011 01:53

Hi, Notebooks and ALL of my notes dispaeared when I upgraded my Ipad OS to IOS5 on 10/22/11. I have a backup from 10/12/11. I right cicked on my ipad in Itunes and clicked restore from backup. It went through the restore process but notebooks did not come back and I have no notes. I am terrified that I lost all of my notes. I LOVE this app and have MANY VALUABLE NOTES! PLEASE help! When I look at the backup usng the backup extractor program, I see all of my notebooks and notes. How can I get my notebook app back to the way it was?

Thumb_logo%20for%20helpify Staff

Alfons Schmid, November 03, 2011 09:30

Hi Steve,

in its last step, the iOS upgrade process should actually restore your iPad from a backup which it created in its initial step. It may happen, though, that it restores the contents of apps but not the apps themselves, which his a bit strange. However, if you reinstall Notebooks from the App Store (you will not be charged for that), Notebooks should pick up the documents that have been restored from the backup and you should be fine again. - This is exactly how the upgrade procedure went on my iPhone ;-)

I hope that helps!
Best,
Alfons





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