Notebooks for iPhone Answers

App crashes

kotolevsky, September 01, 2011 14:33

Hello,
Just bought the app for my iPhone 3GS, tried it 2mn...
Got 3 crashs and finally got a frozen screen.
Don't know what to tell you more about the context?
My phone works fine...
I only created one single note whith a few lines of text and two photos.
It's a pity because functionnally, it seemed really interesting.
Thanks if you can help!

Alfons Schmid, September 12, 2011 10:31

Hi,

please excuse that late response! The behavior you describe is not normal at all and I absolutely understand that a start like this is not very encouraging...

If that problem still persists, could you tell me when that crash happened? Was it when you added the photos, or when you dismissed the keyboard? (A possible explanation could be that there was an issue with the text encoding while NB converted your note to HTML, something that may happen when you create the first note...)

An update will show up on the App Store within the next couple of days, this should fix the problem.

Best,
Alfons