I have iPhone 3G. When I tap Notebooks Icon, it launches for a second then quits automatically! I've had this problem for a week. It started all of a sudden while I was working/typing in Notebooks. I'm currently running 4.3.5 and completely updated in ITunes. Any suggestions????I'm starting to get real nervous....
Hi,
I'm sorry to hear that you are having problems with Notebooks! Do you remember the last thing you did in Notebooks?
A few suggestions:
1) open the multitasking bar and terminate Notebooks from there
2) if that does not help, go to your iPhone's settings > Notebooks and select "Start at Top"
3) If this still does not fix the issue, please send the crash logs which are created whenever an app crashes to notebooksapp@me.com. This is where you find the logs:
When you synchronize with iTunes, all the crash logs are transferred to your computer. Here are their locations:
• Mac OS X :~/Library/Logs/CrashReporter/MobileDevice/
• Windows XP: C:\Documents and Settings\\Application Data\Apple computer\Logs\CrashReporter/
• Windows Vista: C:\Users\\AppData\Roaming\Apple computer\Logs\CrashReporter/MobileDevice/
The log file names start with Notebooks and have the extension “crash”. They are just plain text files and can be sent by e-mail in original or zipped form, or even copy-pasted into your e-mail program.
(By the way: you do not need to worry about your documents, they are unharmed; as it seems, something during the startup procedure keeps Notebooks from launching. In the worst case you can still export and access all your documents through iTunes' file sharing pane.)
I hope that helps.
Best,
Alfons
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