Notebooks for iPhone Answers

pansak30

Apps always create duplicate notes which is a result of frame loads interrupted.

pansak30, July 24, 2011 17:38

Just read good reviews and decide to give notebboks for ipad a try. First feature I tried is adding a photo and found that every time I edit the note and exit, there will be an extra note created. If I open the extra note, it shows "frame load interrupted". I thought something wrong with my photo or iPad so I change the photo and also tried restarting my iPad. The Notebooks app still created extra notes for me. Can't find any similar post on the FAQ.

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Alfons Schmid, July 26, 2011 08:55

Hi,

sorry to hear you are having troubles with Notebooks. What you describe is not a typical behavior at all, which is why you do not find any posts regarding this.

If you delete that note and start a new one, does that cause the same issue? What about different photos, do they all cause the same effect?

We might continue our troubleshooting by mail, which probably is more effective: notebooksapp@me.com

Best,
Alfons

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pansak30, July 27, 2011 16:04

Hi,

Thanks for your reply. I found the cause and now able to use the app.

What happened was when I created the note, I use my language (Thai) and it by default became the note name. If I go to the info page and manually change the note's name to English, everything works fine.

Thanks again for your prompt response.





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