Notebooks for iPhone Answers

amebird

notebooks crashes when I use password protected notes

amebird, June 16, 2011 21:07

If I unlock protected notes, and close out of Notebooks, I cannot restart it. When I try to start it again, it asks for my pass code then gives me a blank page and a blank list of docs. Today I made an effort to make sure I re-locked the protected items before closing the app, but later in the day when I wanted to use it again, it crashed. The only way out is to delete Notebooks from my multi-tasking bar and completely shut down and restart the iPad. Any fixes for this?

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Alfons Schmid, June 20, 2011 12:23

Thank you for your report. We have received one or two similar descriptions, but we have been unable to reproduce this issue, which makes it hard to track down. I have a few questions:

- are you using Notebooks on an iPad?
- and you have the latest version 2.1.3?
- does it make a difference whether the currently opened book/note is protected or not?
- does the current book contain protected and unprotected documents, or is the book or any of its parents protected?
- does it make a difference whether you use portrait or landscape mode?
- do you use column view?

Thank you for any additional info you can provide.

Best,
Alfons

64196a65aee8bb5030355ffaee8078f5

amebird, June 20, 2011 13:59

-Yes, notebooks on ipad
-version 2.1.3
-yes, if the current note is protected and I turn off the ipad, I cannot reopen
-the entire book is protected
-either view
-I'm not sure what column view is, I ues notebooks in landscape view with the left side as a list of books or tasks

thanks. AmyD





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