Notebooks for iPhone Answers

sync fails after first time

thefur, May 19, 2011 02:18

recently downloaded your NOTEBOOKS product. I am running a local webdav server on Linux (PyWebDAV). The first sync works just fine, after that i get the following error on all files (just showing one file):

It seems that documents have been changed in Notebooks and on your computer or server since the last successful sync. Therefore, they have not been synchronized.
You can correct the inconsistency by deleting the outdated version or by modifying the current version.
If you know that you have changed the documents in one location only, it is safe to ignore the conflict message.

These are the affected notes:

/PEC/Wednesday, May 18, 2011.html
File existed in both locations prior to first sync. Did not import.

Nothing seems to make any difference as far settings go.
Suggestions?

Alfons Schmid, May 19, 2011 07:30

Hi,

I am sorry to hear that you are having troubles with WebDAV sync. The reason probably is that your server sends its response in an unexpected format and makes it impossible for Notebooks to correctly retrieve the modification date of the files. This this leads to the sync report.

Although there is a clear definition of the WebDAV standard, the implementation varies across servers, which makes things difficult. We have made another few modifications for the next release to ensure compatibility with even more servers, and I do hope that yours will be fully supported, too.

To exactly find out what is wrong in your case, I would suggest that you activate Notebooks' logging mechanism during a sync. Here is what you would do:

- at the top level of Notebooks, create a new note with the title "Notebooks Log"
- restart Notebooks and sync. Notebooks will now collect status information in this log file
- when finished, please send the contents of "Notebooks Log" to notebooksapp(at)me.com and delete the note

Kind regards,
Alfons