Notebooks for iPhone Answers

Notebooks keeps crashing!

Patty Michl, December 01, 2011 12:22

Ever since I loaded the update, Notebooks crashes each time after about a minute of use. Just before it crashes there is a note about domain. Please help.
Thanks

Alfons Schmid, December 02, 2011 08:07

Hi Patty,

thank you for your feedback. We are not aware of an issue that manifests the way you describe, so may I ask you for some more information? The best procedure would be this:

- at the top level of Notebooks, create a new note with the title "Notebooks Log"
- restart Notebooks and work with it until the crash happens
- restart again and wait for another crash
- now, please send the contents of "Notebooks Log" to notebooksapp@me.com (you can do so directly from Notebooks) and delete this note

I hope that tells us what is going on.
Kind regards,
Alfons